Cancellation policy
Some SageMD supplements are available on subscription, so you get a better price and never run out. (Test kits and devices are not sold on subscription — they're one-time purchases.)
- How it works: when you start a subscription, you're telling us to automatically charge your payment method and ship on the schedule you picked at checkout (for example, every 30, 60, or 90 days) at the price shown — until you cancel.
- We remind you: we email you before each order is charged, and at least once a year we'll remind you of your plan, your next renewal date, and how to cancel.
- Cancel any time — no contract, no minimum: skip, swap, pause, or cancel right from your account in one click, or email support@sage.healthcare. To stop your next order, cancel or skip at least 48 hours before your renewal date.
- If anything changes: if we ever change your price or plan, we'll tell you ahead of time and give you a chance to cancel first.
- Billing: cancelling stops future charges. It doesn't refund an order that's already gone through (see Refund & Returns).
Manage your subscription from your account, or email support@sage.healthcare.