Frequently Asked Questions

General

Imagine Sage Healthspan as a digital companion that empowers you to take control of your health journey. It's like having a personal health assistant in your pocket, where you can securely manage your medical records, track your health progress, and get insights tailored just for you. Our mission? To champion preventative medicine and help you live your best life by making health data understandable and actionable.

Getting started with Sage Healthspan is as easy as downloading an app and making it your health confidant. Just link it up with Apple Health, upload your medical tests, and watch as we translate complex medical jargon into clear, actionable insights. It's like having a translator for your health, simplifying the science so you can focus on what matters most: your wellbeing.

Your privacy is our top priority. Think of Sage Healthspan as a vault for your health data—secure and accessible only by you. We treat your information like a closely guarded secret, only sharing it with your permission and making sure it's wiped from our records afterward. Sleep easy knowing your health data is as private as your thoughts.

Absolutely! While we treasure the information that helps tailor your experience, we respect your choice to say goodbye. Just drop us a line, and we'll guide you through the process of erasing your data, no strings attached.

With Sage Healthspan, you're the detective and your health is the case. We provide you with the clues (a.k.a., medical test insights) to catch health issues before they escalate. By tracking trends and interpreting data, we help you foresee potential health risks, offering the chance to take preventive measures. It's about staying ahead and keeping chronic diseases at bay, with a little help from your sidekick, Sage.

Each Sage plan is personalized, designed for individual use to ensure the most tailored health management experience.

Got questions? We're all ears! Reach out through the app or send us an email. We're here to help every step of the way.

No, but it is a convenient option if you need a test. Users can directly order comprehensive blood panels within the app. These requests are reviewed by physicians who issue lab orders for standard collection at Quest Diagnostics, ensuring reliable and precise test results. Post-analysis, results are uploaded to the app and also emailed to users for maximum accessibility.

Sage is not a replacement for your primary care provider, but we can improve your doctor’s ability to treat you and shift their focus to health span by giving them a longitudinal and comprehensive view of your health metrics.

Generally no, but in some cases you may be able to get a reimbursement through your insurance. Refer to your coverage or contact your insurer for more information.

Yes—check with your plan to confirm eligibility. Members receive an itemized receipt to submit for reimbursement.

Sage Healthcare is currently an iOS exclusive, requiring an Apple account for access. Stay tuned for any updates on platform expansions!

Panels

We offer testing based on your personal health profile, identified gaps, and health interests. Whether you are looking for a comprehensive health assessment, targeted system monitoring or want to discover your biological age, we offer personalized testing through Quest Labs so you can easily access and understand your results in our app.

Not at all! You're in the driver's seat here. Choose the health panels that resonate with you, and our licensed clinicians will take it from there, reviewing your selections to ensure everything's in order. We will recommend panels that will provide a clearer view of your wellbeing personalized to you.

We’ve partnered with Quest Labs to provide your blood draw and test results. Quest is the largest testing center in the country and offers many convenient locations in most markets.

The testing and results are fulfilled by Quest Labs. Typically comprehensive blood panels are returned in 2-3 weeks, but occasionally, some tests experience a couple extra weeks of delay.

All Sage blood tests require a 12-hour fast immediately preceding the test. In addition to fasting, please:

Avoid strenuous exercise for two days before your blood test. Beginner weightlifters should refrain from weightlifting for at least 7 days prior to their Sage blood test.
Do not consume any alcohol for at least 24 hours before your blood test.
Avoid taking supplements within 24 hours of your blood draw.
Continue taking any medication as prescribed by your doctor.
Ensure you are properly hydrated by drinking extra water before your blood test.
Bring your printed lab slip and a photo ID with you to Quest Diagnostics.

For more information, please read our blog: How to Optimize for Accurate Blood Tests: A Comprehensive Guide

Before your blood test, please check with your healthcare provider to determine if you should pause any medications you are currently taking. For those who take supplements regularly, discontinue use 24 hours before your blood test. If you are taking biotin, we advise stopping 72 hours before the test.

Iron and hemoglobin (HGB) levels may take 6-12 weeks to return to normal after donating blood. While it is your choice when to schedule your test, please note that some red blood cell numbers may not be accurate if tested within this period. If you are donating only platelets, you may proceed with testing after seven days.

To track your progress, set benchmarks, follow your personalized plan, and retest. We recommend retesting every three months to see how your biomarkers improve after implementing your recommendations. This helps you identify what’s working and adjust your action plan to reach new goals.

Changes in diet, activity, lifestyle, or environment can affect your blood test results, so it’s important to test regularly and base your action plan on current data. Regular testing also confirms if your health improvements are effective.

We generally recommend avoiding strenuous exercise for 48 hours before testing, as it can temporarily affect some markers. This helps ensure your results accurately reflect your body’s usual state.

Sage provides a valuable tool kit to review blood test results. This includes a testing range, an explanation of each test, what a high or low result means for you, as well as recommendations on how to improve out-of-range readings.

The normal range for fasting blood glucose is typically between 70 to 99 milligrams per deciliter (mg/dL). However, reference ranges may vary, and it's essential to consider individual health conditions.

Glucose is a type of sugar derived from food and the body's primary energy source. It is transported through the bloodstream to various tissues. Your liver stores extra glucose which is utilized during times when you are not eating. Blood glucose levels are measured to assess how effectively the body processes and utilizes this important energy source.

Low Glucose (Hypoglycemia) may be caused by: Dietary Factors: Skipping meals, prolonged fasting, excessive alcohol consumption without food Medical Conditions: Diabetes (due to insulin or oral hypoglycemic agents), adrenal insufficiency, severe liver disease Medications: Insulin, sulfonylureas, quinine Other Factors: Intense exercise, hormonal deficiencies

Low Glucose (Hypoglycemia) - Acute Symptoms: shakiness and trembling, sweating, rapid heartbeat, hunger, irritability or mood changes, dizziness or lightheadedness, confusion or difficulty concentrating. Low Glucose (Hypoglycemia) - Severe Symptoms: seizures, loss of consciousness

Subscription

No subscription.

You can upload your first 100 biomarker line items for absolutely FREE!

After you've uploaded your first 100 test results and need more, you can do a one-time-payment of $9.99. It's your all-access pass to unlimited data storage and personalized document reviews by our team.

Your cart is empty

Explore answers to frequently asked questions about Sage.

General

Panels

Subscription