Disclaimer

Sage Healthcare is Not a Medical Provider

Sage Healthcare, LLC is a healthcare technology company and not a laboratory or medical provider. All laboratory and medical services are provided by independent third parties, including Quest Diagnostics and other laboratory service providers. Although Sage Healthcare may facilitate easy access to certain laboratory service providers on your behalf, Sage Healthcare does not recommend or refer you to any specific healthcare providers, and you are free to choose any healthcare provider and to continue to use Sage Healthcare's services.

No Medical Advice or Diagnosis

SAGE HEALTHCARE DOES NOT OFFER MEDICAL ADVICE, LABORATORY SERVICES, A DIAGNOSIS, MEDICAL TREATMENT, OR ANY FORM OF MEDICAL OPINION, THROUGH OUR SERVICES OR OTHERWISE. All material, information, data, reports, insights, and content that Sage Healthcare provides through our Services, including any AI-generated analysis or reports, is strictly for general information purposes only.

Not a Substitute for Medical Care

OUR SERVICES ARE NOT A SUBSTITUTE FOR MEDICAL CARE, MEDICAL ADVICE, AND/OR A DETAILED DISCUSSION WITH YOUR PRIMARY CARE PHYSICIAN OR OTHER LICENSED HEALTHCARE PROVIDER. Sage Healthcare strongly recommends that you seek the advice of your own qualified healthcare professional to assist you in making decisions regarding any diagnosis, treatment, course, and/or care -- including without limitation in relation to any data, reports, insights, or information we provide -- and you agree to follow this recommendation.

You covenant that you will not delay in seeking care or otherwise ignore the advice or direction of a qualified medical professional based on your use of our Services. If you are concerned that you may be experiencing a medical emergency, please dial 9-1-1 immediately.

AI Analysis Limitations

The AI-powered analysis and reports provided by Sage Healthcare are based on algorithms and data processing that do not constitute medical diagnosis or medical advice. These AI-generated insights:

• Are for informational purposes only
• Should not be used as the sole basis for medical decisions
• May contain limitations, errors, or inaccuracies
• Do not replace professional medical interpretation of lab results
• Are not reviewed or validated by medical professionals

Laboratory Results Disclaimer

While Sage Healthcare strives to provide accurate analysis of laboratory data, you acknowledge and accept that:

1. Lab Result Accuracy: We do not warrant the accuracy, completeness, usefulness, timeliness, or precision of any laboratory results from third-party providers
2. Data Processing: Our AI analysis is based on the laboratory data provided and may be subject to limitations inherent in that data
3. Individual Variation: Laboratory reference ranges and interpretations may vary between individuals and laboratories
4. Timing Sensitivity: Lab results may change over time and our analysis reflects only the data at the time of processing

Your Responsibility

You understand and agree that:

• Accessing Sage Healthcare's Services does not create a patient relationship with any medical provider or laboratory
• You are solely responsible for discussing any lab results or insights with your healthcare provider
• You should not make any medical decisions based solely on our Services
• You should seek immediate medical attention for any health concerns

Third-Party Laboratory Services

Sage Healthcare partners with independent laboratory service providers, including Quest Diagnostics. We do not control or guarantee:

• The accuracy or timeliness of laboratory testing
• The quality of laboratory services
• The availability of testing locations
• The billing or pricing practices of laboratory providers

Limitation of Liability for Medical Information

To the fullest extent permitted by applicable law, Sage Healthcare disclaims all liability and responsibility arising out of and/or relating to any reliance placed by you and/or any other person on our Services and/or any data, reports, insights, or information you receive in connection with our Services, including without limitation as relating to laboratory results and/or AI-generated content.

For other important information regarding the services provided by Sage Healthcare, please see our full Terms of Service.